TQM is a comprehensive and structured approach to organisational management that seeks to improve the quality of products and services through ongoing refinements. Hospitality company commits to continuous improvement in all areas of its operationsÄusit International has rolled out Total Quality Management (TQM) systems across its entire portfolio of properties, making it one of the first Thai-owned hospitality companies to meet the criteria of the International Organization for Standardization’s ISO 9000 series and to commit to continuous improvement in all aspects of its operations. Dusit International announces Total Quality Management for its properties in Thailand and overseas
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